Once upon a time developers would finish code and just chuck it over the wall to operations, relying on them to deploy and maintain the system. Then as #devops and infrastructure-as-code became popular developers got to iterate on, and take responsibility for, all those important downstream concerns that affect customers.
What about upstream concerns though? Think of all the office-processes that shape the environment we work in, they drive how efficient and happy we are in our daily work but I’ve often found them difficult to change. What would it look like if we applied some of the same thoughts to those factors?